Return and Refund Policy

Return Policy

We try to do our best to provide you with an excellent shopping experience at VeeTrends, so we have developed an ideal return policy as well. However, there are few points that you must consider while returning the item like:

Customer will bear any costs associated with returning the item to us. However, in case of damaged or incorrect item we will offer you free return service. For that customers are requested to check their orders at the time they are delivered.

Refund Policy

In case of refund, we will refund you the purchasing price (Excluding shipping price), once you have returned the item in its acceptable form with terms and conditions. Refund would take around 10 days after you have returned the item(s) to us.

Orders are subject to their availability at the time of dispatch. We keep our data up to date in these terms. However, in case of unavailability of any of your item(s) at the time when your order is packed, we will refund you for those items and you will be informed through an email about it.

Order Cancellation or Alteration

You can call our customer service within an hour of placing the order if you want to cancel your recent order. Other than that, you cannot “CANCEL”, “ADD” or “CHANGE” items, as orders are processed as soon as you place them so that you can get your item as early as possible. However, you can have a return or exchange as soon as you receive the product.

How to Return an Item

Non-returnable and Non-refundable Items

In case of further queries, feel free to contact the customer service.